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Refund Policy

At Healing Purpose, we strive to provide the highest quality supplements to support you on your wellness journey.

We will happily refund or provide a replacement for any product that is faulty and/or damaged. For any refund enquiries, kindly reach out to us at info@healingpurpose.com.au to initiate the returns process within 21 days of purchase date. We can not facilitate exchanges or refunds for changes of mind, considering the nature of the product. Please be sure to include photos of the damaged product and your proof of purchase to support your claim. In the event of a refund request, please note that postage costs incurred for shipping the item will be deducted from the refund amount. This deduction accounts for the postage and handling expenses associated with the delivery of the product.

Once the item has arrived, has been inspected and the return approved, a replacement will be issued or a refund minus the shipping cost, will be forwarded to your original payment method.
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We often restock popular items or they may be returned by the other customers. If you would like to be notified when this happens just enter your details below.


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