Skip to content

Cart

Your cart is empty

Shipping Policy

At Healing Purpose, we strive to ensure that your order reaches you in a timely manner and in perfect condition. Please review our Shipping Policy below:

Shipping Methods:
We offer Standard and Express Shipping options for all orders within Australia. Orders over $100.00 will receive complimentary Standard Shipping.

Standard Shipping: Delivery typically takes 3-7 business days from the date of dispatch.
Express Shipping: Delivery usually occurs within 1-3 business days from the date of dispatch.
Shipping Rates: Shipping rates are calculated based on the total weight of your order and your delivery location. You can view the shipping costs at checkout before completing your purchase.

Order Processing Time:
Orders are typically processed and dispatched within 1-2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Tracking Your Order:
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through our chosen courier service.

Delivery Address:
Please ensure that your delivery address is accurate and complete to avoid any delays or issues with your shipment. We are not responsible for any delays or delivery failures caused by incorrect or incomplete address information provided by the customer.

Shipping Restrictions:
We currently only ship within Australia and do not currently offer International Shipping.
Deliveries to PO boxes, parcel lockers, or remote areas may take longer than the estimated delivery times.
Certain products may be subject to shipping restrictions due to their size, weight, or contents. Please refer to individual product pages for any shipping limitations.

Free Local Delivery (For orders over $50)
For a limited time, Healing Purpose are offering complimentary local delivery for any order above $50 to select suburbs within a 20km radius of Aveley (6069). Please refer below for a list of eligible suburbs. Deliveries will be made every Tuesday, Wednesday & Thursday between the hours of 9.00am and 1.30pm. Please put any delivery instructions in your note at checkout. If a delivery needs to occur outside of the specified hours, please contact us on info@healingpurpose.com.au to discuss alternative arrangements.

6021, 6022, 6024, 6026, 6050, 6051, 6052, 6053, 6054, 6055, 6056, 6057, 6059, 6060, 6061, 6062, 6063, 6064, 6065, 6066, 6067, 6068, 6069, 6070, 6071, 6072, 6077, 6078, 6079, 6081, 6083, 6084, 6090, 6105

Delivery Issues:
If you encounter any issues with your delivery, such as delays or damage during transit, please contact info@healingpurpose.com.au immediately. We will work diligently to resolve any issues and ensure your satisfaction.

Questions or Concerns:
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@healingpurpose.com.au. Our dedicated team is here to assist you.
×
collection-product-img

We often restock popular items or they may be returned by the other customers. If you would like to be notified when this happens just enter your details below.


Please enter name
Invalid email address
Required mobile number Invalid number Invalid country code Too short Too long ✓Valid
Only plain are not allowed in the message Message length must be 250 characters allowed
Your notification has been registered. Close
Looks like you already have notifications active for this size!

We respect your privacy and don't share your email with anybody.

×

Thank you, we have now received and recorded your request to be notified should be restocked.

We will only use your email for this purpose.

We have cancelled your request.